Returns & Exchanges

We want you to be completely satisfied with your REFY purchase. If for any reason you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all products are unused and in their original condition.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing